How to order the products from your site?
It’s very easy, fell free to select the product you are interested in from the website, add to cart that item,if you wish to like you can continue shopping and do the same add to card and wanted two or more of the same product to be added it will be added in View Cart at the right corner of the website, lastly Checkout to pay for the item.
Do you have any minimum order amount?
There is no minimum order amount a flat fee of US$9.50 for all order below $50. We also offer free shipping on orders over $60.00.
Do you ship Worldwide?
Yes, we do ship worldwide.
How will I know what the shipping charges are?A flat rate shipping of US$9.50 for all order below US$50 Once you've added items to your shopping cart, you will see a 'add shipping' link were you can add shipping, Remember, we offer free shipping on all orders over $60.00.
How to view product prices in US$?
It’s very simple, on the top right corner of the shopping cart you can change the currency type.
What are the currencies do you accept?
Normally we prefer US dollars, but we also accept Euro Dollars, Australian dollars, INR.
Most orders are shipped Through EMS (Speed Post) as you have the option of selecting how your order ships, either through FedEx, Dhl.
Which Branded Incense do you sell?
We sell full range of Nag Champa, Padmani, Panchvati, and can also be supply as per the requirement of the buyer.
How secure are transactions on your website ?
Incensetemple.com uses third party payment gateway ccavenue.com services which is 128 bit secure server when you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to Hosting, verified by VISA And MASTER Cards. Click here for more details
Can I request a free sample before I buy from you ?
Samples are always free of cost excluding shipping.
What all are the payment method do you accept?
We provide several convenient ways to pay for your purchases
Firstly we do not share any of your personal information to anyone, your email is only used for the order confirmation and new offers from Incensetemple.com
Yes you will surely receive an order confirmation from Incensetemple.com after your order has been placed. If any condition you do not receive the order confirmation please get back to us at info at the rate incensetemple.com.
We ships Worldwide. Custom policies for each country are different. So, please before ordering from us makes sure that you should inquire at your local post office or customs office. Incensetemple.com will not be responsible for any customs duties applied on your order and we will not refund any of your order in this case.
Yes you can get the wholesale price list by sending us your full Company and Order details; we will send you by email.
There are three types of shipping:-
Sea shipping is the cheapest way of shipping it is good for the larger volume as sea freight, starting with minimum volume of 1 cubic meter up to 40ft HC Container. Please contact us for the price list only when you want to ship your merchandise as Ocean Freight Price List fluctuate every single month by the shipping line company.
Courier: We normally use FedEx, UPS, DHL, Postal Office, Air Cargo, etc in this case you need not has to appoint a agents it will deliver to your doorstep.
Its very simple and easy to receive SEA and AIR cargo shipment to your country as you have to appoint a Import Agent for all your clearance.
What would be transit time for all above?
Air Cargo - 12-15 days approximately.
Courier - 4-6 Days we normally use FedEx, UPS, DHL, Postal Office, Air Cargo, etc.
Sea freight - Depends upon the destination and schedule of container line.
Can I get my shipment fully insured?
Yes, we can insure your shipment fully by purchasing insurance policy of carrier/other agency for a nominal extra charge.
What are the Payment Method for Wholesale Order?
50% payment, from the total order amount at the time of order placed,
We accept payment through TT (Telegraphic Transfer) to our Bank Account; please confirm the swift code of our bankers before placing order. And please email or fax us your bank transfer's receipt in order that we can monitor the status of your transfer. We will start to process your order once we have received your payment at our bank account.
Wire transfer, International Money order, Banker’s Cheque, Personal/Business Cheque., Western Union, Money Gram, Online Credit card payment through our website Accepted
We require full payment for all purchase order with total amount less than US$ 2,000.
Light tip of incense stick until a flame burns, Exhaust flame and place incense stick on the incense holder to catch ashes, Never burn incense around flammable material, Never leave home with incense left burning ,Always place incense sticks on the incense holder, Always use extra caution lighting more than 5-10 incense sticks, Keep incense in a safe area away from the children and pets.
o you s